Privacy Policy
How Kibblix Pet Care ("Kibblix") collects, protects, and manages your personal information.
1. What Data Kibblix Collects & Why
We only collect information necessary to deliver pet care supplies to your door.
When placing an order or registering an account, Kibblix collects your name, email address, phone number, delivery address, and order details.
Your personal data is collected strictly for processing and delivering orders, managing customer accounts, providing order support, and sending transactional invoices.
2. WhatsApp Integration & Sharing
How we communicate with you and work with service partners.
We use WhatsApp/Meta to send automated invoices, order confirmation messages, and delivery updates directly to your registered phone number.
We never sell your personal data. Information is only shared with trusted payment, delivery, or hosting providers solely for order fulfillment and platform operation.
3. Security, Retention & Your Rights
Your data rights and our commitment to security.
We implement industry-standard HTTPS encryption and secure server practices. Your information is retained only as long as needed to fulfill your orders and comply with legal, accounting, and fraud-prevention requirements.
You have the right to request access, correction, or deletion of your personal data at any time. To view detailed deletion steps, see our Data Deletion Instructions.
4. Data Protection Officer (DPO) & Contact
Get in touch with us regarding privacy concerns.
Inquiries regarding data protection, compliance, and privacy practices can be addressed directly to our Privacy Team and Data Protection Officer at hello@kibblix.com.
If you have any questions about this Privacy Policy, please email us at hello@kibblix.com or visit our Contact Page.